Returns & Exchanges

At GLO, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase isn't the perfect fit, we are here to help you find an exchange or process a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Place the items in their original packaging with all GLO tags attached, ensuring the garments are in their original, unworn condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and keep your tracking number handy while we process your refund or exchange within 5-7 business days.