Returns & Exchanges
At GLO, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase isn't the perfect fit, we are here to help you find an exchange or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all GLO tags attached, ensuring the garments are in their original, unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy while we process your refund or exchange within 5-7 business days.