Frequently Asked Questions

Everything you need to know about your GLO experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to start your process.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my shipment in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

GLO accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At GLO, we are committed to conscious fashion. 70% of our current collection is made from organic or recycled materials, and we aim to reach 100% by 2025.